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Fideantech Hosting

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Context Help

If you lose your way inside our Control Panel, the very first step you should take is to press the Help button, which is visible on each and every page. A pop-up menu will appear. It offers thorough information about all the actions that you can perform on that particular page. Each pop-up menu appears on the very same page so that you can quickly get back to your work.

Video Tutorials

We have a huge selection of instructional video clips describing how to use our hosting Control Panel. They're meant for those of you who want to see how things are getting done rather than only reading articles. Thus, anyone can swiftly find their way around our hosting Control Panel by merely watching our step-by-step how-to video clips.

F.A.Q.

If you can't discover the answer you are looking for, have a look at our extensive FAQ database, which includes questions asked by actual individuals and provides real solutions. We periodically update our FAQ database with new articles in an attempt to embrace all the new additions and innovations related to our hosting platform.

Ticketing System

If you still can't find the answer you searching for in the Frequently Asked Questions database either, you can touch base with our excellent team of tech support engineers available 24x7 and ready to assist you with any query. Each support ticket you submit will be responded to within sixty minutes (the average ticket response time is approximately twenty minutes), so you will not have to wait a long time to receive an answer to your question.

Contact Details

US Toll Free Phone: +1-855-211-0932
US International: +1-727-546-HOST(4678)
UK Phone: +44-20-3695-1294
AU Phone: +61-2-8417-2372
OUR ID: 313000

Sales Lines Working Hours:
Monday to Friday:
10.00 AM - 06.00 PM GMT/UK
05.00 AM - 01.00 PM EST/USA
08.00 PM - 04.00 AM EST/AU

email: support@propersupport.com

Online Contact Form

Check your server status To check the status of your server if you think there is a problem, please go to: www.properstatus.com